03.05.10
Modern Marketing
One of my favorite restaurants is hurting,
so they jumped on the loyalty bandwagon,
by committee:
We’ll give a free meal for every five purchased.
That will make us memorable.
Won’t that cost a lot of money?
No, most people will forget to use the card.
The wait staff will give favorite customers
extra credits — punch two meals instead of one.
We can make customers stand in line
to get their cards stamped.
It will still cost a lot of money –
one free with five is twenty percent.
But it doesn’t apply to beverages,
a big part of the average check.
Oh. I guess that won’t be so bad.
Making salads smaller will cover it,
and no one will notice.
Except our regulars.
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You should have named the restaurant, or at least linked to it!
comment at 19. May 2010